Remove the printer queue from the list of printers, and then add it again. Step 2: Delete the existing print queue and add the printer If the printer remains offline or displays an error, continue to the next step. If the printer prints, you can stop troubleshooting. Leave one 'idle' printer in the list that matches your printer if available and use this printer as the Default printer. If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list. Search the Mac for Print, and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.įind the printer names that match your printer from the list of devices.įigure : Printers and Scanner window with multiple names of a printer in the list Step 1: Remove multiple printers from the printer listĬheck for multiple devices in the Printers list, and then remove any extra entries other than one in idle status. However, If the printer connected via wireless follow the below step to add the printer. I did a double check on this printer, there is no driver available for your Mac OS.
How are you trying to connect the printer to your MAC? To provide you with an accurate solution, I'll need a few more details: For "lp", "lp3", and "lp7" use "Generic PostScript Driver", for HP printers, please download the driver from here and install it first, then choos "HP Color LaserJet M652" driver, if M652 doesn't exist, then choose M651.This is a great place to get support, find answers and tips to your technical queries. Use "Select Printer Software" from the drop-down list to bring up a list of known printers. Print Using->This is an appropriate print driver. Location->something like "Henn 325" is a good choice Name->A name suitable for the local queue On the Add Printer screen, select IP at the top and fill in the following data:.It will be empty if there are no printer queues. On the Print/Fax screen, any defined printer queues will appear in the left hand column.Select Print & Faxfrom the System Preferences page.Note: The user login short name on Mac must be the SAME as the user's phas account name, otherwise, you won't be able to print to the departmental printers. Here is an instruction on how to change your Mac username: Detailed Instructions:
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